NCC Says Telcos Network, Service Quality Improve in Q4
The Nigerian Communications Commission (NCC) has unveiled its Q4 2025 Industry Network Performance Report, indicating measurable improvements in network performance and quality of experience across the country.
Speaking during a Zoom meeting, the Executive Commissioner, Technical Services, Nigerian Communications Commission, Engr. Abraham Oshadami said the Commission considers transparency a core element of its regulatory approach and continues to prioritise open access to industry data to strengthen accountability and public trust.
He said the NCC has sustained the proactive publication of industry data and insights to support informed decision-making and ensure that service providers remain accountable to consumers, noting that this effort was further strengthened through a partnership with Ookla.
According to him, the partnership led to the development of nationwide Network Coverage Maps and the introduction of Quarterly Network Performance Reports aimed at providing consistent, data-driven insights into network performance nationwide.
Oshadami added that early outcomes from the initiative show positive trends across the sector.
He said, “The first of these reports, the Q3 2025 Network Performance Report, was published in October last year. Today, we are pleased to formally present the Q4 2025 Network Performance Report and to engage with you on its findings.
“We are observing measurable improvements in network performance and, importantly, in the Quality of Experience delivered to consumers.”
Also speaking, the Director of Technical Standards and Network Integrity Department, Engineer Edoyemi Ogoh, said that while newer technologies such as 5G are expanding, performance levels are still below expectations in some areas, particularly in latency and consistency outside major urban centres.
He explained that these limitations affect data-intensive activities such as video streaming, content creation, and other real-time digital services, despite gradual improvements being recorded.
In her remarks, the Head of Public Affairs Department, Mrs. Nnenna Ukoha, said the Commission remains committed to accountability, transparency and a data-driven regulatory process, adding that the media plays a critical role in ensuring industry data is accurately interpreted and communicated to the public.
“Our objective today is straightforward: to deepen your understanding of the NCC’s quarterly performance data and to equip you with practical insights on how best to integrate these findings into your reporting,” Ukoha said.
Presenting highlights of the report, Principal Manager, Technical Standards and Network Integrity Department, Ahmed Aliyu, said Nigeria’s digital experience is currently shaped largely by the performance of 4G networks, while 2G and 3G technologies remain dominant in many rural areas.
He said the report shows that urban centres such as Lagos and Abuja outperform rural locations by about 22 percent in download speeds, with average urban speeds at 35.52 Mbps compared to 27.67 Mbps in rural areas.
Aliyu noted that while 5G delivers the best user experience with faster page load times, network stability, including latency and jitter, remains critical for modern applications such as video calls, online gaming and streaming services.
He added that the report identified variations in performance among operators, with MTN leading in infrastructure depth and 5G performance, Airtel recording strong uplink speeds, T2 showing high download peaks in select states, and Glo providing baseline connectivity with regional strengths in video streaming.
The Commission said the findings will guide ongoing regulatory interventions aimed at improving network stability, closing regional performance gaps, and supporting Nigeria’s growing digital economy.
