PEBEC Intervenes to Resolve Delayed Passport Renewal
The Presidential Enabling Business Environment Council (PEBEC), says its intervention has resolved a delayed international passport renewal issue for a Nigerian citizen.
The council said this in a statement issued on Sunday in Abuja after the citizen shared her experience on social media.
According to the statement, the citizen experienced delays in renewing her international passport through the Nigerian Immigration Service.
It said she subsequently reported the matter to PEBEC, which promptly engaged the relevant authorities to facilitate resolution of the complaint.
The council said the intervention resulted in the successful issuance of the applicant’s passport.
In her online testimony, she expressed appreciation to the council for its prompt response.
She said, “After reaching out to PEBEC, I received prompt attention, and my passport was successfully renewed. Yes, Nigeria works.”
The council said the intervention reflected its commitment to working with Ministries, Departments and Agencies (MDAs) to eliminate bureaucratic bottlenecks.
The council said it would continue collaborating with government institutions to improve service delivery and enhance citizens’ access to public services.
It added that prompt resolution of service complaints would strengthen public confidence in government institutions.
The Council said it remained committed to promoting a more transparent, efficient and responsive public service environment.
The council was established to improve Nigeria’s business environment by driving reforms and enhancing service delivery across Federal Government institutions. #PEBEC Intervenes to Resolve Delayed Passport Renewal#
