Disconnection: Subscribers Reveal Plan to Leave Glo Network

Following a report of disconnection of globacom subscribers by MTN, the local company may soon experience customers leaving the network en masse.

Despite globacom denying the report, some customers who spoke with Market Forces expressed fears the matter could get worse and customers may get stranded at some point.

According to Gbenga Anisere, a resident of Magboro, Ogun State, “Nobody knows what can happen next. Every big crisis in Nigeria today started like a joke like this. For the sake of my business and my family, I will be leaving the glo network even before MTN blocks them.

My wife uses MTN. so I won’t be able to call her. “I won’t let glo network service to put asunder to what God has joined together” he said.

Lagos-based Tunde Ajibesin says, “I won’t wait until MTN blocks them. My glo number is popular with my business and it is bad for me to call my customers with other lines. I am sending messages to my customers now that, henceforth, I will be calling with another network and not the Glo line.”

The Nigerian Communications Commission, NCC had approved a disconnect order for MTN to stop Glo subscribers from calling its customers stating “Globacom does not have sufficient or justifiable reasons for non-payment of the interconnect charges” NCC released the statement on Monday, January 8.

Disconnection: Subscribers Reveal Plan to Leave Glo NetworkHowever, on Tuesday, a source within Globacom reportedly said that the disputed N1.6 billion had been paid without issue.

This contradicts a public pre-disconnection notice posted on the Nigerian Communication Commission’s (NCC) Twitter page on Monday, January 8th. Signed by Director of Public Affairs Reuben Muoka, the notice cited Glo’s repeated failure to settle outstanding debts despite attempts at resolution

It stated that after reviewing the application and the circumstances relating to the indebtedness, Globacom lacked the significant or justifiable reasons for failing to pay the interconnect charges.

Part of the public notice read: “All subscribers are requested to take notice that the commission has approved the partial disconnection of Globacom to MTN.

“This is in accordance with Section 100 of the Nigerian Communications Act (2003) and paragraph nine of the Guidelines on Procedure for Granting Approval to Disconnect Telecommunications Operators (2012).

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The Glo official said a proper cross-checking of facts should have been done before concluding that the telco was owing MTN.

The official added that Glo was the first telecoms company that introduced the pay-per-second form of billing, thereby cutting the monopoly of the other foreign companies operating in Nigeria. According to the Glo official, the report against the fully indigenous telecommunications company is false